Terms & Conditions – Charomia

Welcome to Charomia, where luxury, craftsmanship, and fragrance come together.
By using our website, making a purchase, or engaging with our services, you agree to the following terms and conditions. We encourage you to read them carefully before proceeding.

1. Introduction

These Terms & Conditions govern your use of www.charomia.com and all services, content, and features offered under the Charomia brand.
By accessing or purchasing from our website, you acknowledge that you have read, understood, and agreed to these terms.

2. Ownership & Intellectual Property

All content on this website — including text, product descriptions, images, graphics, logos, packaging designs, and trademarks — is the exclusive property of Charomia and protected under applicable copyright and trademark laws.
You may not copy, reproduce, modify, or distribute any content without written permission from Charomia.

3. Product Information

At Charomia, we take great care to ensure that every product description, ingredient list, and image is accurate and up to date.
However, minor variations in color, texture, or fragrance intensity may occur due to screen settings, lighting, or natural composition.

We reserve the right to discontinue or modify any product at any time without prior notice.

4. Pricing & Payment

  • All prices listed on the website are in Indian Rupees (INR) and are inclusive of applicable taxes.
  • We accept all major credit/debit cards, UPI, and net banking through secure, PCI-compliant payment gateways.
  • Prices and offers are subject to change at any time without prior notice.

Charomia reserves the right to cancel or refuse any order in the event of incorrect pricing or technical error.

5. Orders & Cancellations

  • Once an order is confirmed and processed, it cannot be modified or canceled.
  • Charomia reserves the right to cancel any order due to product unavailability, payment issues, or suspected fraudulent activity.
  • In such cases, customers will be notified and refunded promptly.

6. Shipping & Delivery

Our delivery timelines, areas served, and associated charges are outlined in our Shipping & Delivery Policy.
Delays caused by unforeseen circumstances such as natural events, courier delays, or incorrect addresses are beyond our control.

7. Returns & Refunds

Please refer to our Return & Refund Policy for detailed information regarding product returns, eligibility, and refund procedures.
Perfume bottles once opened or used are not eligible for return due to hygiene and authenticity concerns.

8. Limitation of Liability

Charomia shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
All products should be used as directed. Individuals with allergies or sensitivities are advised to review ingredients before use.

9. User Responsibilities

By using our website, you agree to:

  • Provide accurate and complete information at all times.
  • Avoid using our platform for fraudulent, harmful, or unlawful activities.
  • Respect all intellectual property rights belonging to Charomia.

10. Third-Party Links

Our website may contain links to external websites or partners. Charomia is not responsible for the content, policies, or practices of any third-party sites.

11. Governing Law

These Terms & Conditions are governed by and interpreted in accordance with the laws of India.
Any disputes shall be subject to the exclusive jurisdiction of the courts in [Your City, India].

12. Updates to These Terms

Charomia reserves the right to revise or update these Terms & Conditions at any time. All changes will be effective immediately upon posting on the website.