At Charomia, every fragrance is crafted with passion and delivered with precision. We take great care to ensure your order reaches you safely, beautifully packed, and on time — because a luxurious experience begins the moment you place your order.


Order Processing

All orders are processed within 1–2 business days. Orders placed after 6:00 PM IST will be handled the next business day. During festive or high-demand periods, processing may take slightly longer — but your order will always be worth the wait.


Delivery Timelines

We deliver across India through our trusted logistics partners:

  • Metro Cities: 3–5 business days
  • Other Cities: 5–7 business days
  • Remote Areas: 7–10 business days

Delivery times may vary depending on your location and courier availability.


Shipping Charges

Enjoy free shipping on all prepaid orders above ₹999.


Order Tracking

Once shipped, you’ll receive a tracking link via email or SMS so you can follow your Charomia package every step of the way.


Damaged or Missing Orders

If your package arrives damaged or tampered with, please refuse delivery or contact us within 48 hours at support@charomia.com with photos of the product and packaging. We’ll ensure your concern is resolved promptly.


Address Accuracy

Please ensure your shipping address and contact details are correct at checkout. Charomia is not responsible for delays due to incomplete or incorrect information.


Cancellations & Modifications

Orders cannot be modified or canceled once they have been dispatched. For early changes, don’t hesitate to get in touch with us within 6 hours of placing your order.


Our Promise

Every Charomia fragrance is delivered with care, elegance, and intent — because luxury isn’t just in the scent, it’s in the experience.